Shop Collins Lobster Shop
Frequently Asked Questions
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Shopping with us is easy - all of your personal info, order modification, and order history needs can be managed online.
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How can we help?
Where do you ship?
Everywhere in Canada that UPS or Fedex offer overnight delivery.
What box sizes are available?
We have 3 box sizes. Up to 10 LB, 18LB and 30LB.
Is my order insured?
Unfortunately, UPS and Fedex do not provide insurance on perishable items. There is a one time $150.00 refund plus the shipping cost for lost, stolen, or damaged orders. We recommend purchasing with a credit card that provides insurance coverage on your entire order in the event of accident.
What days do we ship?
Currently, we only offer shipping on Wednesday and Thursday for next day delivery. Orders can only be placed 7 days in advance.